These Terms of Service ("Terms") govern your access to and use of the ClubConnect platform, including our web application, mobile applications, and related services (collectively, the "Service"), provided by ClubConnect LLC ("ClubConnect," "we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
ClubConnect provides a private social engagement platform to private clubs ("Clubs"). Clubs subscribe to the Service under a separate written agreement ("Club Agreement"). Members of subscribing Clubs ("Members") may access the Service through accounts created and managed by their Club.
If you are a Club, the Club Agreement governs your subscription, payment, and service-level commitments. These Terms also apply to your use of the Service. To the extent these Terms conflict with the Club Agreement, the Club Agreement controls.
If you are a Member, you access the Service under your Club's account. Your Club controls your access and may suspend or terminate it at any time, for any reason.
You must be at least 18 years old to use the Service, except that Members between 13 and 17 may use the Service if their Club has authorized their participation and a parent or legal guardian has consented. The Service is not available to children under 13.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@club-connect.io if you suspect unauthorized access.
You agree not to:
We reserve the right to investigate violations and to take appropriate action, including warning, suspending, or terminating accounts and removing content, in our sole discretion.
You retain ownership of any content you submit to the Service ("User Content"), including profile information, messages, posts, and photos. By submitting User Content, you grant ClubConnect a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, display, and distribute that content as necessary to operate, improve, and provide the Service.
You represent and warrant that you have all rights necessary to submit User Content and that your User Content does not violate these Terms or any applicable law. You are solely responsible for your User Content.
We may, but are not obligated to, monitor, review, or remove User Content at any time, for any reason, in our sole discretion.
Information that Clubs upload to the Service or generate through use of the Service ("Club Data") is governed by the Club Agreement and our Privacy Policy. Clubs are responsible for ensuring they have the necessary rights, consents, and legal bases to share Member information with ClubConnect.
As a Member, you understand that your Club has visibility into your activity on the Service, including engagement metrics, group participation, event attendance, connection patterns, and other data, as further described in our Privacy Policy.
Notwithstanding any other provision of these Terms or our Privacy Policy, mobile phone numbers and SMS opt-in consent information are never shared, sold, rented, leased, or transferred to any third parties or affiliates for any purpose, including marketing, lead generation, or analytics.
Clubs pay subscription fees as set forth in their Club Agreement. Unless otherwise specified, fees are non-refundable, all sales are final, and fees are due in advance of the applicable subscription period. We may suspend or terminate access for non-payment.
We may change our pricing for new subscriptions or upon renewal of existing subscriptions, with notice as specified in the Club Agreement. Members do not pay fees directly to ClubConnect.
The Service, including all software, designs, text, graphics, logos, and other content (excluding User Content and Club Data), is owned by ClubConnect and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved.
"ClubConnect" and our logo are trademarks of ClubConnect LLC. You may not use them without our prior written consent.
The Service may integrate with or link to third-party services (such as club management software). We are not responsible for the content, policies, or practices of third-party services, and your use of them is at your own risk and subject to their terms.
You may stop using the Service at any time. If you are a Member, contact your Club to deactivate your account. If you are a Club, termination of your subscription is governed by the Club Agreement.
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately.
Sections of these Terms that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the maximum extent permitted by law, ClubConnect disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Service will be uninterrupted, secure, error-free, or that any defects will be corrected. Engagement scores, churn risk assessments, AI-generated suggestions, and other analytical outputs are provided for informational purposes only and should not be the sole basis for any decision.
To the maximum extent permitted by law, in no event will ClubConnect, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of the Service, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount paid by you (or, if you are a Member, by your Club on your behalf) to ClubConnect in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
You agree to indemnify, defend, and hold harmless ClubConnect and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the Service, or your violation of these Terms.
Any dispute arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in the State of New Jersey, in the English language. The arbitrator's decision will be final and binding.
You and ClubConnect agree to resolve disputes only on an individual basis. Class actions, class arbitrations, and consolidated proceedings are not permitted. You and ClubConnect waive the right to a trial by jury.
Notwithstanding the foregoing, either party may bring an action in small claims court for disputes within that court's jurisdiction, or seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws principles. Any disputes not subject to arbitration will be resolved exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts.
We may modify these Terms at any time by posting the revised Terms on the Service and updating the "Last updated" date. Material changes will be communicated through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms, together with the Club Agreement (if applicable) and our Privacy Policy, constitute the entire agreement between you and ClubConnect regarding the Service. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms freely.
Questions about these Terms? Contact us at:
ClubConnect LLC
Email: legal@club-connect.io